The Merchant Adventurers’ Hall is one of York’s Medieval Marvels. Set in beautiful gardens in the heart of York, it is open for public use as a fully functioning museum, wedding and hospitality venue and meeting place some 660 years after construction began in 1357. As part of a larger project to redevelop displays and facilities, including the introduction of a dedicated Café space the Hall is building a small but vital team whose aim it will be to provide an excellent visitor experience across the Hall and to develop the Merchants’ Coffee House further.

This is an exciting opportunity for experienced and dedicated individuals to shape, influence and deliver a 21st Century welcome in this 14th Century guild hall.


Temporary Part Time Visitor Experience & Café Assistant

3 month temporary contract with possibility to extend.


£8.25 per hour (£7.75 if under the age of 24- in line with national minimum living wage).

Minimum of 24 hours per week over 3/4 days including weekends.

Working hours will be between 9am to 5pm.


To start as soon as possible.


We are seeking to appoint a Visitor Experience Café Assistant to support the Visitor Welcome and Admissions Desk the Merchants’ Coffee House. The successful candidate will be customer-focused and pro-active in welcoming our visitors and ensuring they have an enjoyable and engaging visit, and will utilise exceptional selling skills to promote and maximise sales of tickets, guidebooks and merchandise. The role will include coffee making, preparing of light lunches, snacks and cakes, operating the till, assisting in the kitchen and maintaining a safe & clean workspace. Working as a team, your role will be integral to the foundation and delivery of a first-rate visitor experience. Experience of working in a café environment is essential.

We ask that an application form is completed – a CV without a completed application form will not be accepted. Once the application form has been reviewed, we will then ask the applicant to attend an interview.


To apply for the position please download the application form and job description:

Application Form

Visitor Experience and Cafe Assistant Job Description


Closing date for all applications is 9.00am on Monday 27th May 2019.

Interviews will take place on Wednesday 29th May 2019


Sunday - Friday 10:00am - 4:30pm
Saturday 10:00am - 1:30pm
Admission charges apply
Merchants’ Coffee House open to all
Occasionally the Hall is closed for private functions, so you may wish to contact us in advance of your visit.

Merchant Adventurers' Hall

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